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Problems with Converter Box |
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The digital-2-Analog Converter box is an electronic device that allows the television to receive digital broadcasts, when connected to an analog television. Following are some helpful hints to troubleshoot some basic problems you encounter with your TV. |
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Alternately, you can contact us at Get Support for any problems. |
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Check your connections
- Ensure that your converter box or digital television is connected properly.
- Make sure that the antenna is connected to the antenna input of your digital-to-analog converter box or digital television.
- Double check to see if the antenna output of your converter box is connected to the antenna input of your analog TV.
- Refer to the user manual for the components and the right connections.
Run a Channel Scan
- The converter boxes and digital televisions have a button, on the remote control, labeled 'Set up' or 'Menu'.
- Press the 'Set-up' menu to navigate using the directional arrow buttons to perform a 'Channel Scan'.
- 'Channel Scan' searches for digital broadcast channels available in your area.
- It is important to run channel scans periodically to receive additional digital channels when available.
Adjust your Antenna
- Small adjustments to your antenna can make a big difference in the number of digital channels you can receive. While adjusting, it may be helpful to access the 'signal strength meter' on your converter box or digital television to determine whether the adjustments improve the signal's strength.
- If you have an indoor antenna, try elevating it and moving it closer to an exterior wall of your home.
- After adjusting your antenna, perform another Channel scan to see if your reception is improved.
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If you have performed all these checks and your problem persists, please feel free to Get Support from us. We can assure you the best of our services. |
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